Small steps. Big impact.


Fitbit Now Available on Windows Phone Platform


Fitbit Windows Post 1

We’ve got some awesome news to share for Windows phone owners. Today we launched a free, native Fitbit app for Windows Phone 8.1.

Windows fans, we’ve heard you loud and clear and we’re proud that Fitbit is the first to offer mobile fitness syncing to the Windows Phone platform. If you’re a Windows Phone 8.1 user, you now have instant access to up-to-date stats from any Fitbit tracker. The new Fitbit app for Windows Phone 8.1 also features Live Tiles – Microsoft’s Start screen app experience that provides up-to-date content and notifications at a glance – so you can track your steps and to your daily goals, all without opening the Fitbit app.

In addition to real-time stat syncing, you can also quickly log fitness and nutrition data and set or manage personal goals directly from the app. All the Fitbit app staples are included: notifications, achievement badges and leaderboards, letting you cheer, taunt and direct message friends within the app for a little friendly competition.

Here is the full list of features of the new Windows app:


  • Real-time stats: Automatic and wireless syncing for all Fitbit activity and sleep trackers through Bluetooth 4.0
  • Fitbit on your Start screen: Pin the Fitbit Live Tile to your Start screen and quickly view your step count
  • Stay on track: Real-time and historical stats in easy-to-understand graphs, to help track progress and set goals
  • Log more than activity: Recently enhanced food database of more than 350,000 foods with accurate nutritional data for faster, better food-logging and calorie coaching
  • Get motivated: Fitbit’s motivational social tools like notifications and badges, to help reach target goals
  • Stay social: Ability to challenge friends and family with leaderboards, direct messages, cheers and taunts


We’re very happy to support the top three leading mobile platforms with direct sync, so now you can choose the device you want to use with your Fitbit product.

Windows Phone 8.1 users can find the free Fitbit app in the Windows Phone Store now.

88 Responses leave one →
  1. Noe Brito permalink
    July 28, 2014

    Thank you for finally supporting Windows Phone!!! Now when are you releasing a new product for me to buy since I had to return the Force due to the rash?!

  2. July 28, 2014

    The post leaves out a critical piece of information: What’s the link to get the app from the store. There are several fitbit apps out there. I suspect you would prefer if people knew how to get YOURS.

  3. Wallace permalink
    July 28, 2014

    Awesome ????

  4. Glen permalink
    July 28, 2014

    What are the hardware and software requirements? The supported devices page doesn’t list any windows phones

    I have a lumia 1020 running Windows 8.1 Developer Preview. Should it work with that? It’s not at the moment, even though I’ve followed the troubleshooting guide here:


  5. July 28, 2014

    This is awesome! I’ve installed it and it’s mostly working. However, my phone can’t find the tracker. My phone is a Lumia 1020 with WP8.1 and Lumia Black. Is there anything special I need to do to make it work? What can I do to troubleshoot? The tracker is syncing fine with my PC, so the tracker itself is not the issue?


    • Gilbert permalink
      July 28, 2014

      You need to Nokia Cyan update

    • Scott permalink
      July 28, 2014

      You’ll need the Cyan update I believe.

    • Brian permalink
      July 28, 2014

      You’ll need the brand new CYAN update or the dev preview (not the black update) in order for this to work. The latest update is what enables required Bluetooth 4 protocols.

    • mike permalink
      July 28, 2014

      To get the syncing with your phone, you are going to need the Cyan update, which has not been released on all phones yet. You can see a review of the program that has Cyan here:


    • Anonymous permalink
      July 28, 2014

      You need the Cyan firmware update from Nokia. It’s already started rolling out worldwide.

    • Aman permalink
      July 29, 2014

      Awesome stuff fitbit , for the app however same problem my Lumia 920 cannot find the tracker any advice ?

    • Scott permalink
      July 29, 2014


      You might need to have Cyan on your phone. I cannot remember if WP8.1 added the low power for Bluetooth, or if it was Cyan. I have the 1520 with 8.1 and Cyan, and I’m syncing.


    • chadwick permalink
      July 29, 2014

      It will work once your phone receives the Cyan update.

    • Brent permalink
      July 29, 2014

      You need Lumia Cyan for the phone to sync with the Fitbit.

    • Eric permalink
      July 30, 2014

      I have the same issue with not being able to my find my tracker. Its an awesome app though!!!!

    • scott sales permalink
      August 10, 2014

      Also having this problem with my 1020. please advise when a fix will be out for this, both the Fitbit Flex and Lumia 1020 have the most current updates.

  6. Scott permalink
    July 28, 2014

    That you so much for adding this. As a Windows Phone user, it was the last piece of the puzzle for me. Is there any chance you can add call notifications on the Fitbit Force? I saw you demoing this a while back. Thank you again!

  7. Sven Johannsen permalink
    July 28, 2014

    I expect that the app requires BT 4.0 LE. WP 8.1 Developer Preview doesn’t support that. The full version does (for Lumia’s it requires the CYAN update that is currently rolling out). There are some devices that come with it pre-installed, newer ones, and some that have the official update already. If you are on the dev preview, just wait a bit and the update should show up.

  8. david permalink
    July 28, 2014

    Thanks so much for this. I’ve been feeling a bit like a poor cousin since moved to windowsphone without a fit it app in my phone.

    Looking forward to using this (installed already)

  9. pugazhendhi M permalink
    July 28, 2014

    WTG Team fitbit. I love the app. Especially the sync part. If you people make it automatic, that would be awesome. Excellent native windows phone experience. I hope now it wont take much time to implement automatic sync and activity tracking within the app.

    Kudos to the team.

    Pugazhendhi M

  10. Fern permalink
    July 28, 2014

    Greeting… thank for support.

  11. Tom permalink
    July 28, 2014

    Hi, thank you for this app! Can you also update compatible devices page in your site, because currently it show that fitbit only supports android and ios? I think that way even more people could see that app is available for Windows phone. Thanks again!

  12. Tom permalink
    July 28, 2014

    Thank you for making this app available! Can you also update compatible devices page in your site, because currently it shows that fitbit only supports android and ios? That way even more people could see that app is finally available. Thanks again!

    • Anthony permalink
      July 30, 2014

      Let me start your list.

      Nokia Lumia 928. Works.

  13. Andy permalink
    July 29, 2014

    Thank for getting this done fitbit. The app is superb. Well done!

  14. ceb permalink
    July 29, 2014

    Awesome! I’ve waited for this app a long time!

  15. Stefan permalink
    July 29, 2014

    Thanks for showing windows phone some love. I’m now considering to buy one of your trackers.

  16. Joonas permalink
    July 29, 2014

    Yes! Thank you

  17. Raouf permalink
    July 29, 2014

    Thank you so much! Finally! Great app!

  18. richard permalink
    July 29, 2014

    Do you have to have the Lumia cyan update to use the fit it? Or will the developer preview Windows Phone 8.1 work? Waiting on att to stop dragging their feet. I have a Lumia 920.

  19. chadwick permalink
    July 29, 2014

    Beautiful app, we are a two fitbit family with a Aria scale and we both have windows phones and we have both waited for this app. Know how about adding a windows phone page.

  20. Alex permalink
    July 30, 2014

    Thanks a lot! I don’t need an iphone now.

  21. Anthony permalink
    July 30, 2014

    OMG thank you. This app is amazing. In my opinion, it’s better than the iPhone or Android versions (and I’ve used all three). Immediate device support, too!

  22. Ken permalink
    July 30, 2014

    Doesn’t work yet on the Icon, come on Verizon and release Cyan (firmware update for Nokia Phones).

  23. July 30, 2014

    Thank you sooooo much for bringing your support to Windows Phone!!! I was so overjoyed at the news, I went and purchased the One for my wife and she absolutely loves both the device and the app! We’re new to fitbit and absolutely loving you! Just finished updating the firmware via the app, can’t wait to tell people how easy the process was, how much we enjoy the One, and find others who are doing the same. Thanks again! 😀

  24. July 31, 2014

    Just when I had to get rid of Windows 8.1 developer preview on my HTC 8S because apparently the phone couldn’t cope… But if I managed to get the right OS back, the app would work, right? Probably without the sync function, but that’s… well, an expected disappointment.

  25. Michael permalink
    August 1, 2014

    Thanks for the beautiful app! Apart from some crashes when trying to resume everything is working well (Lumia 925). However, I realized that sometimes the logged nutrition seems to be forgotten during synching with the web page. Did somebody else see this behaviour too? Or am I just doing something wrong :)?

  26. pavan permalink
    August 2, 2014

    this is awesome news. i can finally see my progress on my phone. But the syncing doesnt seem to work on my nokia 1520. It just can’t find my tracker.

  27. Kaizen permalink
    August 5, 2014

    Hmm.. Can’t sync on Lumia 920 here.. Can’t find the tracker (flex) :(
    Syncing is fine on pc’s…

    • Ellie permalink
      August 10, 2014

      I can’t sync on my Lumia 920 either. It syncs fine on my Windows 8.1 laptop. My phone is Windows 8.0.

  28. August 11, 2014

    Fitbit wants you to think they are cross platform. The truth of the matter is that they focus mostly on iOS leaving android and wiondows versions as pale versions of the functionality reserved for iOS users. Fragmentation is a funny thing and it will be Fitbit’s undoing if they are not careful.

  29. August 12, 2014

    We thank you kindly for contributing to our platform! :) Been using it since 7.0.. before the mango update and it is great to have something so different and fun compared to IOS and Android.

    From the entire community, Thank you fitbit. I was waiting to get one because there wasn’t an app for us yet, now after this, I went and purchased the Fitbit One! Excellent device! Keep on developing!

  30. clay permalink
    August 16, 2014

    Same issue zip. 1020 / 8.1 cant see device via BT

  31. Will permalink
    August 17, 2014

    Great that the app is finally available, but it appears that we can’t re-order nor remove items from the dashboard as we can on other platforms.

    Not a big issue, but it’d help simplify the dashboard.

    Otherwise, the app works great on my Lumia 930. Though it seems the tile is a bit slow to update after a sync.

  32. Hanna permalink
    August 18, 2014

    This app is really needed, thanks! Wish there was mobilerun -type of feature soon!

  33. Jonathan permalink
    August 20, 2014

    I hope Windows Phone users appreciate your effort, all 37 of them.

  34. Jim permalink
    August 20, 2014

    You need to have the Lumia cyan update and 8.1. It should be rolling out this week on AT&T in the USA. This is due to the support for bluetooth LE comes with the phone update.

  35. nick permalink
    August 22, 2014


  36. Tom permalink
    August 29, 2014

    Doesn’t appear to sync with Nokia Lumia 1020. Could the issue be that I have preview 8.1 for developers? Syncs fine with laptop.

  37. Matt permalink
    September 3, 2014

    This app is wonderful on my Lumia 1020. Syncing on the go is great, it keeps me competing with friends and family all day long, not just at my morning and evening sync.

    Thanks for supporting WP!

  38. Anirask permalink
    September 4, 2014

    For those asking, the app needs Bluetooth 4.0. That is only available with Windows Phone 8.1/ Lumia Cyan. If you don’t have it yet, go to settings, phone update and try to update your device.

  39. Jamie Nordmeyer permalink
    September 15, 2014

    Thanks a ton for this! I just bought my FitBit Flex this weekend, and the Windows Phone app (I have the HTC One M8 for Windows Phone) is both very usable, and beautiful to look at. Great job on both the device, and the app!

  40. Roneil permalink
    September 17, 2014

    Great app. When you are planning on adding the background sync?

  41. Osama Shah permalink
    September 17, 2014

    I was looking for the barcode feature in the Windows app but I think its not there yet. Is there a date for the feature release?

  42. allison permalink
    September 20, 2014


  43. dan permalink
    September 29, 2014

    Syncs perfectly using my Lumia 810 with WP8.1 Developers Preview. No Cyan, either.

  44. October 18, 2014

    Thank you so much! Finally! Great app!

  45. clayton permalink
    October 27, 2014

    Same problem with Nokia 1020. .. Developer build, wont see fitbit. My Nokia 930 works … But I use my 1020 primarily. Fitbit support couldn’t help!

  46. Warren permalink
    November 4, 2014

    Clayton, get rid of the developer preview. The releases for it have stalled out because of an upgrade bug and they don’t have BTLE, which is needed for sync. Downgrade to 8.0 then follow the consumer upgrade path to 8.1 Cyan or Denim.

  47. Nicole Castle permalink
    November 5, 2014

    TMo just released the 8.1 update for the Lumia 925 and it’s working fine with my Flex. Finally, I can pull my Flex back out of the drawer!

  48. arg0 permalink
    November 6, 2014

    Do you know if this is guaranteed to work? I have the same issues (Lumia 1020 WP8.1 Cyan DP cannot connect to Fitbit Flex, while PC and Lumia 925 no-DP do; on the Lumia 1020, the Bluetooth icon is not lighting up while the Fitbit app searches for the device, while on Lumia 925 it does). Just asking because downgrading and re-installing everything will be a lot of work and I’d like to be sure it will solve the issue. Thanks for any reply.

  49. wwwizard permalink
    November 18, 2014

    Thank you, Fitbit!

  50. Greg permalink
    November 18, 2014

    What I found I had to do on my lumina was to continually tap the fitbit until it connected. if you do it once then it probably wont connect.

  51. Ben permalink
    December 12, 2014

    Any ETA on call notification support for the new range of Charge devices please?

  52. lukos permalink
    December 30, 2014

    +1 for call notifications

  53. Josh permalink
    December 30, 2014

    +1 for call notifications too!!

  54. Dawn permalink
    January 1, 2015

    Bought fitbit charge with the hope that it would work with my Windows Lumia 925 to give call notifications – is this not the case? Very disappointed – this was why I paid more rather than purchasing the flex.

  55. Giorgos permalink
    January 2, 2015

    Is there any chance you can add call notifications on Windows phones?Because in the list with paired device’s Windows do not have this feature.
    Thanks in advance

  56. Montserrat permalink
    January 6, 2015

    Call notifications on Windows Phone are not available and it is one of the reasons why I chose fitbit. I am very disappointed because the information about this was misleading. Do you have any plan to include this feature soon or should I return it?

  57. Tero permalink
    January 6, 2015

    Thanks for having a Windows Phone app! It was one of the deciding factors why i went for Fitbit wristband instead of one of the competitors. Hopefully you’ll be able to implement call notifications also for WP. Would be really useful feature.

  58. Lee permalink
    January 6, 2015

    +1 for call notifications

  59. Tero permalink
    January 7, 2015

    Thanks for supporting Windows Phone! It was one of the deciding factors why i went for Fitbit wristband instead of one of the competitors. Hopefully you’ll be able to implement support also for call notifications on WP.

  60. Rajiv permalink
    January 7, 2015

    The fitbit app on windows does not have an exercise tracker (with GPS) like the IOS app. Do you plan to introduce that soon?

  61. Joe permalink
    January 7, 2015

    Will the mobile run function and caller ID work with windows phone and the flex/charge tracker? If so we’ll buy at least 5 trackers to the family with windows phones (the most conveniant phone os out there)

  62. MazharM permalink
    January 7, 2015

    I was one of the first in my area to get a Fitbit Surge. I love it! However, I am disappointed that notifications are not supported on Windows Phone. I am assuming that this feature is just around the corner. Fitbit devs, please fix soon! I can’t wait to use that feature on my new Surge.

  63. Cat permalink
    January 8, 2015

    I was wondering when an update might be coming out that will support notifications on the WP8.1 for the Surge. That was one of the main reasons I chose the Surge over other fitness trackers but they are not supported yet for this platform.

  64. Wendy permalink
    January 10, 2015

    +1 for call notifications (Nokia Lumia 920)

  65. Eddie permalink
    January 10, 2015

    I have used the Flex device with an iPhone since September 2014, app is really very good for IOS, got a new Nokia Lumia 635 this week and downloaded the Windows app and I notice that the GPS tracking via map is not part of the Windows App, or have I maybe not looked in the correct place?, this was an excellent feature in the iPhone App. If it is not part of Windows App now will it be something we shall see in the near future?

  66. Ted permalink
    January 11, 2015

    Installed the app on my HTC One M8 and like it a lot better than the iOS app. You guys rock.

    General request. When will sleep level (Stage 1, Stage 2, REM) data be available?

  67. Murat permalink
    January 14, 2015

    +1 for call notifications

  68. Yen permalink
    February 2, 2015

    +1 for call notification (Lumia 830)

  69. Carl permalink
    February 16, 2015

    +1 for call notifications and MobileRun

  70. Robert permalink
    February 24, 2015

    Just picked up a fitbit Surge, opted for it over a Microsoft Band since my wife has a Charge HR and we have the Aria – hopefully notifications, mobile run, and music control will be added soon.

  71. Mitja permalink
    February 25, 2015

    +1 for call notifications

  72. Andre permalink
    March 8, 2015

    +1 for call/message notifications

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