Ask Fitbit: How Can I Keep My Stats Private?

Go incognito

Ask Fitbit: How Can I Keep My Stats Private?

ANSWER: With all of the scary headlines about data leaks these days, it’s comforting to know you’re in control of who can see your Fitbit data. All of your privacy settings can be adjusted right from the app. To go completely incognito, take the following steps:

  1. Edit your profile. From the Fitbit app dashboard, tap the Account icon and then the tile with your name and then the gear icon. From here, tap each row to delete or adjust each component of your profile.
  2. Make all your personal stats private. After you finish editing your profile, tap Done and you’ll be taken back to your profile page. Tap Personal Stats and then, again, go row by row to select “Private” for each one. When you’re finished, tap Back.
  3. Hide Badges and Trophies. Beneath Personal Stats, you’ll see Badges and Trophies. Windows and iOS users can tap this tile and then choose Privacy Setting and “Private” to opt out of sharing their Badges and Trophies. If you’re an Android users, you’ll have to choose the gear icon after tapping “Badges and Trophies.” Hit Save and then Back.
  4. Leave Community Groups. If you’d also like to make it harder for people to find you, select Groups, and then swipe left on each group to leave it. When you’re finished, tap Back.
  5. Stop Sharing Your Friends List. Under “Friends” on your profile page, select Privacy Setting and then Private. Hit Save and you’ll be taken back to your profile page. From here, you can also remove or block friends. Just tap their name, and then the three dots at the top right of the screen and select Remove or Block.

If you ever change your mind, you can adjust these settings by following these same steps. Just be aware that you can only change your Display Name once every 60 days.

4 Comments   Join the Conversation

4 CommentsLeave a comment

  • I got Fitbit charge 3 years ago as a Christmas present.I recently misplaced my charger and when I did find it and recharged my Fitbit the time is incorrect. The computer I originally charged my Fitbit with is no longer active and I cannot get it synced to my IPhone 6s to follow instructions on resetting the time. Is there another way to reset the time?

  • What I really want is COMPLETE privacy. I want a fitbit that can store all my data internally, and show it to me anytime, anywhere – without my phone at all, and without being connected to the internet. No one else needs to know anything about how I use it, or how well I’m doing.

If you have questions about a Fitbit tracker, product availability, or the status of your order, contact our Support Team or search the Fitbit Community for answers.

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