Dear Fitbit Users,
Our mission has always been to help people around the world get healthier. As the global situation with COVID-19 continues to evolve, I wanted to take a moment to share what we are doing at Fitbit to support our community during this time.
First, we’re supporting those on the front lines of the fight against COVID-19 by providing research and academic institutions with secure and privacy-aware access to our dataset. We’ve seen how data has potential to help the healthcare community respond faster to outbreaks—most recently, The Scripps Research Translational Institute published a study that showed data from Fitbit wearables significantly improved the prediction of influenza-like illness. We look forward to supporting our colleagues as they pursue this important research.
Given the current circumstances, we know how hard it is to focus on your health and wellness. But staying active, eating nutritious foods, sleeping well, and managing stress are critical to boosting your immunity and your mood. To help support you, we’re offering 40 new pieces of Premium content free in the Fitbit app.
In addition, anyone new to Fitbit Premium can get a 90-day free trial of this paid subscription, which includes personalized health insights, health guidance, advanced sleep tools, customized programs, and 150+ workouts from fitness brands like barre3, Daily Burn, POPSUGAR, and Yoga Studio by Gaiam, to help you stay active at home. If Premium isn’t available in your region, and you haven’t tried Fitbit Coach yet, we’re offering a 90-day free trial, so you can stream video workouts on your phone or computer. To access Premium or Coach, all you have to do is visit the Fitbit app. We hope this helps to make this difficult time a little bit easier for you.
For enterprise customers, we are making certain enterprise features, like corporate challenges, available at no cost, so they can help their employees take care of themselves.
Our thoughts are with all whose lives have been affected by the virus so far. We are continually looking at other ways we can support those in our community and those in need, and will keep you updated as things evolve.
James Park, CEO & Co-founder
*Free trial only redeemable in app. Valid payment method required. Cancel before free trial ends to avoid subscription fees.
Editor’s note: To redeem your 90-day Premium trial, open the Fitbit app and tap on the “Premium” tab in the lower-right corner. This trial offer is only valid through the Fitbit app and is only available for new Premium users who use their Fitbit app in English. (Valid payment method required. Cancel before free trial ends to avoid subscription fees.)
If you’re not eligible for a 90-day Premium trial, you may still be able to redeem a 90-day trial of Fitbit Coach—available in English, Spanish, French, German, and Portuguese. To access Fitbit Coach, download and open the Fitbit Coach app from the App Store or Google Play. From there, you can access 30 free workouts, or can tap any locked workout content to start your free trial.
This information is for educational purposes only and is not intended as a substitute for medical diagnosis or treatment. You should not use this information to diagnose or treat a health problem or condition. Always check with your doctor before changing your diet, altering your sleep habits, taking supplements, or starting a new fitness routine.
If you have questions about a Fitbit tracker, product availability, or the status of your order, contact our Support Team or search the Fitbit Community for answers.
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